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NOC 64312: Airline ticket and service agents

Official definition ยท Statistics Canada NOC 2021 v1.0 ยท statcan.gc.ca โ†—

Airline ticket and service agents issue tickets, provide fare quotations, make reservations, conduct passenger check-in, trace missing baggage, arrange for cargo shipments and perform other related customer service duties to assist airline passengers. They are employed by airline companies.

Median Pay$21/hrPrevailing median rate
TEER LevelLevel 4PNP streams
Priority StreamGeneral StreamCategory draws
Official Titles35 TitlesGovernment aliases
Interactive Reference Letter Tool

Official Main Duties for NOC 64312

Select the duties you perform in your actual job. Under IRCC guidelines, you must perform at least 60% of these duties for a successful work permit or PR reference letter.

35 official aliases
Checklist (14 official duties):Click each to toggle
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IRCC Reference Letter Rule:

Your employer reference letter must confirm you performed the main actions described in the duties above. Avoid copying words directly from the NOC description โ€” officers expect natural job descriptions with specific company context.

Live Match Scoreโš  Needs 9 More
0%
0 of 14 selected
0%60% Recommended100%
Below 60% Target (0%)To qualify for NOC 64312, your employer letter should verify at least 9 main duties. Select 9 more to see if your experience matches.
Minimum Needed9 Duties
Current StatusIncomplete

Canadian Labour Market & PR Pathways for NOC 64312

Under Canada's National Occupational Classification (NOC 2021 Version 1.0), Airline ticket and service agents is categorized under TEER 4. Occupations in this tier typically require secondary school graduation or job-specific on-the-job training.

Express Entry Alignment

Classified under TEER 4, meaning this occupation does not qualify for direct Express Entry general pools. Candidates should focus on employer-driven Provincial Nominee Programs (PNP) or federal pilot pathways.

Target Category Status

Currently evaluated under standard General and CEC invitation rounds, or targeted through provincial in-demand lists such as Ontario (OINP), British Columbia (BC PNP), or Alberta (AAIP).

NOC 2016 to NOC 2021 Transition & Equivalency

Open Full NOC Converter Toolโ†’

Under Canada's previous NOC 2016 classification, this occupation was mapped under the following 4-digit code(s). When preparing your Express Entry profile or work reference letters, you must use the new 5-digit code NOC 64312.

Former NOC 65234-Digit Legacy
Airline ticket and service agents
VC1 - Code Change
Job Bank Open Data (2025/2026)

Regional Wages Across Canada

Legal Benchmark for LMIA

Under Canadian immigration law, an employer hiring you under an LMIA must pay you at least the median wage listed below for your province.

Province / TerritoryLow WageMedian WageHigh Wage
Canada (National Average)$17$21/hr$30
Newfoundland and Labrador โ†’$16.5/hr$20/hr$35/hr
Nova Scotia โ†’$16.65/hr$21/hr$30/hr
New Brunswick โ†’$17.55/hr$21.25/hr$30/hr
Quebec โ†’$16.56/hr$21.5/hr$30/hr
Ontario โ†’$17.6/hr$19.5/hr$30/hr
Manitoba โ†’$16/hr$18.9/hr$29.81/hr
Saskatchewan โ†’$18.41/hr$22.86/hr$29.89/hr
Alberta โ†’$17/hr$21.25/hr$27/hr
British Columbia โ†’$17.9/hr$22.75/hr$48.08/hr
Northwest Territories โ†’$16.7/hr$27.95/hr$66.52/hr
Nunavut โ†’$19/hr$23.5/hr$37/hr

๐Ÿ™๏ธTop Metropolitan Cities Wage Rates (ESDC 2025/2026)

Economic Region Benchmarks

Official ESDC prevailing median wages across major Canadian metropolitan regions. Crucial for LMIA prevailing wage compliance and local job offer evaluations.

Toronto
$19.8/hr
$17.6 - $30
Calgary
$21.25/hr
$17 - $27
Edmonton
$21.25/hr
$17 - $27
Vancouver
$22.75/hr
$17.9 - $48.08

Employment Requirements

These are the education, training, and certification standards usually required by Canadian employers for this occupation:

  • Completion of secondary school is usually required.
  • Several weeks of on-the-job and classroom training are provided for all occupations in this unit group.
  • Airline station agents usually require experience as a ticket, baggage or cargo agent.
  • Load planners require a restricted radio operator's licence and usually require airline operations experience.

Official Job Titles for NOC 64312

35 Titles Listed

If your current job title matches any of these official examples, this NOC code is likely the right choice for your Express Entry reference letter:

airline baggage agentairline cargo agentairline load plannerairline passenger agentairline reservation agentairline ticket agentbaggage tracer - airlineclient service representative - airlinecounter services agent - airlinecustomer service agent - airlinestation agent - airlineagent ticket and information - airlineairline customer service representativeairline sales and service agentbaggage agent - airlinebaggage tracing agent - airlinecargo agent - airlinecargo customer service representative - airlinecertified load control agent - airlinecertified load planner - airlinecheck-in agent - airlinecommissary agent - airlinecustomer sales agent - airlinecustomer service representative - airlineflight agentload agent - airlineload control agent - airlinepassenger sales agent - airlinepassenger sales representative - airlinepassenger service representative - airlinereservation agent - airlinereservation clerk - airlinereservation sales agent - airlinestation services agent - airlineticket and information agent - airline

Exclusions (Similar Jobs with Different Codes)

Check this list to make sure your actual job is not classified under one of these related codes:

  • Airline sales and service agents supervisor (See 62022 Accommodation, travel, tourism and related services supervisors)View NOC 62022โ†’
  • Baggage handler (See 65210 Support occupations in accommodation, travel and facilities set-up services)View NOC 65210โ†’
  • Ground and water transport ticket agents, cargo service representatives and related clerks (See 64313 Ground and water transport ticket agents, cargo service representatives and related clerks)View NOC 64313โ†’
  • Travel counsellors (See 64310 Travel counsellors)View NOC 64310โ†’

Frequently Asked Questions for NOC 64312 (Airline ticket and service agents)

Essential answers regarding Express Entry eligibility, LMIA prevailing wage compliance, and official reference letter rules.

NOC 64312 is in TEER 4, which is not directly eligible for standard Express Entry pools. However, you can apply through Provincial Nominee Program (PNP) semi-skilled streams or employer-sponsored work permits.
For an LMIA work permit, your employer must offer at least the median wage of $21/hr (or the prevailing median rate in your specific Canadian province of employment).
Under Section 75(2) of the Immigration and Refugee Protection Regulations (IRPR), your employment reference letter must confirm you perform the actions in the lead statement and a substantial number (recommended at least 60%) of the official main duties listed above. You do not need to perform 100% of the duties.
Under Canada's previous NOC 2016 classification, Airline ticket and service agents was categorized under NOC 6523 (Airline ticket and service agents). In NOC 2021, it transitioned to NOC 64312 under TEER 4.
According to official ESDC Job Bank benchmarks, the prevailing median rate for NOC 64312 is $19.8/hr in Toronto, $21.25/hr in Calgary, $21.25/hr in Edmonton, $22.75/hr in Vancouver.
Because TEER 4 is not eligible for direct Express Entry, your best routes are employer-supported Provincial Nominee Program (PNP) semi-skilled streams (such as SINP in Saskatchewan, AAIP in Alberta, or MPNP in Manitoba) or federal pilot programs like the Agri-Food Pilot.
Next Steps for NOC 64312

Check Your Express Entry Score & Latest Cutoffs

Calculate your exact Comprehensive Ranking System (CRS) score for NOC 64312, explore your TEER 4 immigration pathways, and check recent draw cutoffs.

Last verified: September 2026