NOC 64312: Airline ticket and service agents
Airline ticket and service agents issue tickets, provide fare quotations, make reservations, conduct passenger check-in, trace missing baggage, arrange for cargo shipments and perform other related customer service duties to assist airline passengers. They are employed by airline companies.
Official Main Duties for NOC 64312
Select the duties you perform in your actual job. Under IRCC guidelines, you must perform at least 60% of these duties for a successful work permit or PR reference letter.
Your employer reference letter must confirm you performed the main actions described in the duties above. Avoid copying words directly from the NOC description โ officers expect natural job descriptions with specific company context.
Canadian Labour Market & PR Pathways for NOC 64312
Under Canada's National Occupational Classification (NOC 2021 Version 1.0), Airline ticket and service agents is categorized under TEER 4. Occupations in this tier typically require secondary school graduation or job-specific on-the-job training.
Express Entry Alignment
Classified under TEER 4, meaning this occupation does not qualify for direct Express Entry general pools. Candidates should focus on employer-driven Provincial Nominee Programs (PNP) or federal pilot pathways.
Target Category Status
Currently evaluated under standard General and CEC invitation rounds, or targeted through provincial in-demand lists such as Ontario (OINP), British Columbia (BC PNP), or Alberta (AAIP).
NOC 2016 to NOC 2021 Transition & Equivalency
Under Canada's previous NOC 2016 classification, this occupation was mapped under the following 4-digit code(s). When preparing your Express Entry profile or work reference letters, you must use the new 5-digit code NOC 64312.
Regional Wages Across Canada
Under Canadian immigration law, an employer hiring you under an LMIA must pay you at least the median wage listed below for your province.
| Province / Territory | Low Wage | Median Wage | High Wage |
|---|---|---|---|
| Canada (National Average) | $17 | $21/hr | $30 |
| Newfoundland and Labrador โ | $16.5/hr | $20/hr | $35/hr |
| Nova Scotia โ | $16.65/hr | $21/hr | $30/hr |
| New Brunswick โ | $17.55/hr | $21.25/hr | $30/hr |
| Quebec โ | $16.56/hr | $21.5/hr | $30/hr |
| Ontario โ | $17.6/hr | $19.5/hr | $30/hr |
| Manitoba โ | $16/hr | $18.9/hr | $29.81/hr |
| Saskatchewan โ | $18.41/hr | $22.86/hr | $29.89/hr |
| Alberta โ | $17/hr | $21.25/hr | $27/hr |
| British Columbia โ | $17.9/hr | $22.75/hr | $48.08/hr |
| Northwest Territories โ | $16.7/hr | $27.95/hr | $66.52/hr |
| Nunavut โ | $19/hr | $23.5/hr | $37/hr |
๐๏ธTop Metropolitan Cities Wage Rates (ESDC 2025/2026)
Economic Region BenchmarksOfficial ESDC prevailing median wages across major Canadian metropolitan regions. Crucial for LMIA prevailing wage compliance and local job offer evaluations.
Employment Requirements
These are the education, training, and certification standards usually required by Canadian employers for this occupation:
- Completion of secondary school is usually required.
- Several weeks of on-the-job and classroom training are provided for all occupations in this unit group.
- Airline station agents usually require experience as a ticket, baggage or cargo agent.
- Load planners require a restricted radio operator's licence and usually require airline operations experience.
Official Job Titles for NOC 64312
35 Titles ListedIf your current job title matches any of these official examples, this NOC code is likely the right choice for your Express Entry reference letter:
Exclusions (Similar Jobs with Different Codes)
Check this list to make sure your actual job is not classified under one of these related codes:
- Airline sales and service agents supervisor (See 62022 Accommodation, travel, tourism and related services supervisors)View NOC 62022โ
- Baggage handler (See 65210 Support occupations in accommodation, travel and facilities set-up services)View NOC 65210โ
- Ground and water transport ticket agents, cargo service representatives and related clerks (See 64313 Ground and water transport ticket agents, cargo service representatives and related clerks)View NOC 64313โ
- Travel counsellors (See 64310 Travel counsellors)View NOC 64310โ
Frequently Asked Questions for NOC 64312 (Airline ticket and service agents)
Essential answers regarding Express Entry eligibility, LMIA prevailing wage compliance, and official reference letter rules.
Check Your Express Entry Score & Latest Cutoffs
Calculate your exact Comprehensive Ranking System (CRS) score for NOC 64312, explore your TEER 4 immigration pathways, and check recent draw cutoffs.