Skip to main content

NOC 12010: Supervisors, general office and administrative support workers

Official definition ยท Statistics Canada NOC 2021 v1.0 ยท statcan.gc.ca โ†—

Supervisors of general office and administrative support workers supervise and coordinate the activities of workers in the following minor groups: Office support and court services occupations (1410) and Survey, statistical and data entry occupations (1411). They are employed throughout the public and private sectors.

Median Pay$32/hrPrevailing median rate
TEER LevelLevel 2Express Entry pool
Priority StreamGeneral StreamCategory draws
Official Titles40 TitlesGovernment aliases
Interactive Reference Letter Tool

Official Main Duties for NOC 12010

Select the duties you perform in your actual job. Under IRCC guidelines, you must perform at least 60% of these duties for a successful work permit or PR reference letter.

40 official aliases
Checklist (7 official duties):Click each to toggle
๐Ÿ’ก
IRCC Reference Letter Rule:

Your employer reference letter must confirm you performed the main actions described in the duties above. Avoid copying words directly from the NOC description โ€” officers expect natural job descriptions with specific company context.

Live Match Scoreโš  Needs 5 More
0%
0 of 7 selected
0%60% Recommended100%
Below 60% Target (0%)To qualify for NOC 12010, your employer letter should verify at least 5 main duties. Select 5 more to see if your experience matches.
Minimum Needed5 Duties
Current StatusIncomplete

Canadian Labour Market & PR Pathways for NOC 12010

Under Canada's National Occupational Classification (NOC 2021 Version 1.0), Supervisors, general office and administrative support workers is categorized under TEER 2. Occupations in this tier typically require completion of a 2- to 3-year post-secondary diploma, apprenticeship training, or specialized technical certifications.

Express Entry Alignment

Qualifies directly for the Federal Skilled Worker (FSW) and Canadian Experience Class (CEC) under Express Entry. Work experience must be full-time (or equivalent part-time) and continuous for at least one year.

Target Category Status

Currently evaluated under standard General and CEC invitation rounds, or targeted through provincial in-demand lists such as Ontario (OINP), British Columbia (BC PNP), or Alberta (AAIP).

NOC 2016 to NOC 2021 Transition & Equivalency

Open Full NOC Converter Toolโ†’

Under Canada's previous NOC 2016 classification, this occupation was mapped under the following 4-digit code(s). When preparing your Express Entry profile or work reference letters, you must use the new 5-digit code NOC 12010.

Former NOC 12114-Digit Legacy
Supervisors, general office and administrative support workers
VC1 - Code Change
Job Bank Open Data (2025/2026)

Regional Wages Across Canada

Legal Benchmark for LMIA

Under Canadian immigration law, an employer hiring you under an LMIA must pay you at least the median wage listed below for your province.

Province / TerritoryLow WageMedian WageHigh Wage
Canada (National Average)$22$32/hr$46
Newfoundland and Labrador โ†’$25/hr$35.43/hr$47.5/hr
Prince Edward Island โ†’$20/hr$35.5/hr$43.79/hr
Nova Scotia โ†’$22/hr$33/hr$43.83/hr
New Brunswick โ†’$22/hr$30/hr$42.26/hr
Quebec โ†’$25/hr$36.06/hr$46.78/hr
Ontario โ†’$21/hr$31/hr$48.08/hr
Manitoba โ†’$23/hr$31/hr$40.38/hr
Saskatchewan โ†’$18/hr$27/hr$42/hr
Alberta โ†’$24/hr$30/hr$44.3/hr
British Columbia โ†’$22.69/hr$33/hr$40.87/hr
Yukon โ†’$30.95/hr$42.54/hr$51.12/hr

Employment Requirements

These are the education, training, and certification standards usually required by Canadian employers for this occupation:

  • Completion of secondary school is required.
  • Completion of college courses related to area supervised is usually required.
  • Experience in the occupation supervised is usually required.

Official Job Titles for NOC 12010

40 Titles Listed

If your current job title matches any of these official examples, this NOC code is likely the right choice for your Express Entry reference letter:

clerical supervisordata entry supervisorfiling clerks supervisorhospital admitting clerks supervisorpersonnel clerks supervisorrecords office supervisorregistry supervisorswitchboard operators supervisoradministrative clerks supervisorattendance records supervisorcontract clerks supervisordata control supervisordata entry clerks supervisordesktop publishing operators supervisordesktop publishing supervisordesktop publishing system supervisorelectronic data-processing (EDP) unit - supervisorfiling service supervisorgeneral office clerks supervisornursing registry supervisoroffice clerks supervisoroffice machine operators supervisoroffice services supervisoroffice supervisoroperations supervisorphotocopy unit supervisorprice information clerks supervisorreceptionists and hostesses supervisorreceptionists supervisorrecords clerks supervisorrecords management services supervisorrecords management supervisorregistration unit supervisortelephone operators supervisortelephone service supervisortelephone system night supervisortelephone system supervisorunit clerks supervisorword processing service coordinatorword processing unit supervisor

Exclusions (Similar Jobs with Different Codes)

Check this list to make sure your actual job is not classified under one of these related codes:

  • Office manager (See 13100 Administrative officers)View NOC 13100โ†’
  • Supervisors, finance and insurance office workers (See 12011 Supervisors, finance and insurance office workers)View NOC 12011โ†’
  • Supervisors, library, correspondence and related information workers (See 12012 Supervisors, library, correspondence and related information workers)View NOC 12012โ†’
  • Supervisors, mail and message distribution occupations (See 72025 Supervisors, mail and message distribution occupations)View NOC 72025โ†’
  • Supervisors, supply chain, tracking and scheduling coordination occupations (See 12013 Supervisors, supply chain, tracking and scheduling coordination occupations)View NOC 12013โ†’

Frequently Asked Questions for NOC 12010 (Supervisors, general office and administrative support workers)

Essential answers regarding Express Entry eligibility, LMIA prevailing wage compliance, and official reference letter rules.

Yes. Because NOC 12010 is classified as TEER 2, it qualifies for the Federal Skilled Worker Program (FSW) and Canadian Experience Class (CEC) under Express Entry.
For an LMIA work permit, your employer must offer at least the median wage of $32/hr (or the prevailing median rate in your specific Canadian province of employment).
Under Section 75(2) of the Immigration and Refugee Protection Regulations (IRPR), your employment reference letter must confirm you perform the actions in the lead statement and a substantial number (recommended at least 60%) of the official main duties listed above. You do not need to perform 100% of the duties.
Under Canada's previous NOC 2016 classification, Supervisors, general office and administrative support workers was categorized under NOC 1211 (Supervisors, general office and administrative support workers). In NOC 2021, it transitioned to NOC 12010 under TEER 2.
Next Steps for NOC 12010

Check Your Express Entry Score & Latest Cutoffs

Calculate your exact Comprehensive Ranking System (CRS) score for NOC 12010, explore your TEER 2 immigration pathways, and check recent draw cutoffs.

Last verified: September 2026